February 3, 2025- Cigna Healthcare announced the first set in a series of planned actions to improve the health care experience for patients and physicians. The actions are part of a multi-year commitment by The Cigna Group to make the health care experience simpler and more transparent for the millions of customers it serves.
Cigna Healthcare is announcing actions to better support its customers, including:
- Expanding access to dedicated advocates for patients facing complex health conditions like cancer, stroke, or heart attack.
- Investing resources to help more customers quickly resolve administrative needs with prior authorization and post-care claims.
- Accelerating and simplifying the process for physicians to submit claims and prior authorization requests.