March 15, 2023 – When Jacquelene Davis made the decision to begin a new career in pharmaceutical sales in 2005, she was looking for ways to improve the quality of life for others. Her previous experience in social work, together with her involvement in organizations working to support women in minority communities, provided a solid springboard for doing so. In 2016, she joined Cardinal Health, and two years later she became an OR specialist.
For nearly 20 years, Davis has navigated a host of industry changes, including transitioning models of patient care delivery and a global pandemic that led to major difficulties in obtaining the necessary resources to deliver seamless solutions. She attributes her success to her ability to always remain focused on what is best for her customers and their patients. “Especially in the most challenging times, I would imagine if it was my own loved ones waiting for a procedure,” she says.
In 17 years, Davis has navigated a number of industry evolutions. “Some of the biggest changes I’ve experienced in medical product sales have to do with the way integrated delivery networks (IDNs) have developed systems of continuous and accountable care,” she says. Most IDNs deliver patient care around a model that permits patients to seek care across various facilities, thereby improving patient outcomes, she points out. “In addition, the ability for patients to receive medical consults from their home has led to an increase in at-home diagnostic testing and improved care for the elderly and immobile populations.”
Read more in the latest issue of Repertoire Magazine.