May 2023

The Signs are All Around Us
How reps can deliver greater value while growing their lab business

The Show Must Go On
The importance of role-playing for medical sales success

Meeting Expectations
Understanding the difference between customer service and customer experience

New Developments in Hand Hygiene Guidelines
The updated guidelines include seven essential practices that should be a part of all HAI reduction programs

Healthcare Workers as Hand Hygiene Leaders
Globally, hand washing is an easy and effective way to curb the spread of disease

Supply Chain Leader Spotlight
Laura Johns, Administrative Director for Supply Chain and Support Services, Cleveland Clinic

Scalable Strategies to Heart Health
New Mass General Brigham study finds ways to improve outcomes for heart failure patients

Sponsored: Combatting the Opioid Epidemic with Rapid Testing

Meet the Disrupters
New entrants are reshaping the physician market

The Public Health Emergency Ends
What it means for patients and your provider customers

The Modern-Day House Call
Home-based primary care is more than a portable version of office-based care.

Diabetes
Improved diagnostics mean earlier, more effective screening

Physician Survey: Burnout Impacting the Future of Care in Massachusetts
About one in four physicians surveyed plan to leave medicine in the next two years

Addressing Medical Debt
Unpaid medical debt after hospital visits has become of increasing concern for many Americans

The Power of Content
How healthcare sales teams can use content for supply chain success

Navigating the End of the COVID-19 Public Health Emergency

Bone Health
Osteoporosis is a rising problem among the aging population

Joint Health and Preventing Osteoarthritis
May is Arthritis Awareness Month, and the Osteoarthritis Action Alliance has steps you can take to maintain lifeline healthy joints

Finding Meaning in a Digital World
For Henry Schein’s Tami Cates, relationships with her customers are what matter most

Industry News