One Cardinal Health rep strives to improve the lives of others, on and off the job. When Jacquelene Davis made the decision to begin a new career in pharmaceutical sales in 2005, she was looking for ways to improve the quality of life for others. Her previous experience in social work, together with her involvement in organizations working to support women in minority … [Read more...]

Editor’s note: The following supply chain leaders were featured in recent issues of The Journal of Healthcare Contracting, a sister publication of Repertoire Magazine. Steve Reilly, Senior Director, Supply Chain, Universal Health Services What are the most important attributes of successful supply chain teams today? Culture, teamwork and resiliency stand out as the … [Read more...]

How an Arizona report on its healthcare system can help the entire U.S. healthcare supply chain. In 2016, HHS released the 2017-2022 Health Care Preparedness and Response Capabilities guidance to describe what the healthcare delivery system, including healthcare coalitions, hospitals and emergency medical services must do to effectively prepare for and respond to emergencies … [Read more...]

What your doctors don’t know about the Americans With Disabilities Act may impact quality of care. They are called the largest unrecognized minority group in the country – the 61 million people with disabilities. How prepared are physician practices to accommodate people with ambulatory, hearing, vision and cognitive challenges? According to some, not very. For people … [Read more...]

Anne Eiting Klamar built a culture of learning, growth and philanthropy at Midmark. Anne Eiting Klamar had zero leadership experience when she stepped into her role as president and CEO of Midmark in 2000. At her urging, a leadership coach interviewed the people at Midmark to assess her skills as a leader. Most said she had work to do. Not to be discouraged, she … [Read more...]

Joan Eliasek continues to bring success to the healthcare manufacturing and distribution industry. There’s no slowing down for longtime McKesson Medical-Surgical team member Joan Eliasek. With over three decades of experience in healthcare manufacturing and distribution, she has taken on a new challenge, having recently moved to Toronto to lead McKesson Canada as president … [Read more...]

2023 Hall of Fame inductee Janis Dezso has never missed an opportunity to expand her professional horizons, as well as give back to others in the industry. Her plan was to become a physical therapist. Fascinated by the medical industry at an early age, Janis Dezso interned in the physical therapy department at a local hospital while in high school. “However, having a family … [Read more...]

The danger of being average, and how to create amazing experiences for your customers. By Pete Mercer If there’s one thing that we can rely on year after year with any amount of certainty, it’s that things will change. Change is inevitable, especially in business. For business owners, embracing that change is part of the daily challenge of operations – finding the … [Read more...]

Five things buyers do to get you to lower your price. By Brian Sullivan Tired of customers asking you to lower your price? Don’t be. They should, but only if they are smart buyers. Below are five things that “smart buyers” do to make sure they are getting the absolute best price from you: No. 1: Prepare Today, it’s easier than ever to find out what other people have … [Read more...]

Today’s clinicians want comfort, safety, and recognizable infection prevention brands they trust. By Paul Girouard There was a famous quote from Mercury Astronaut John Glenn about how he felt when his rocket was about to lift off.  He replied, “Well, the answer to that one is easy. I felt exactly how you would feel if you were getting ready to launch and knew you … [Read more...]