October 29, 2024- Artificial intelligence is one of the hot-button issues across the board, but the potential of implementation in the healthcare space is an interesting exercise in simplifying processes throughout the care continuum.
At the Association of National Account Executives Annual Conference, Dameka Miller, VP, Strategic Sourcing for Trinity Health discussed how her team is using artificial intelligence to improve their outcomes by taking over those routine tasks.
“We have a version of AI-informed bots that are doing the work in our procurement and accounts payable teams,” Miller said. “We’ve been able to program routine tasks so that two bots are able to do the work for about 10-plus FTEs now. We are also excited about the implementation of a contract life cycle management system with AI built into it, which will give us a better idea of how reimbursement and what we’re paying to the supply chain side are matching up. Finally, my team is using ChatGPT for third-party research.”
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