Why this time of the year often presents the greatest risk to public health and the greatest opportunities to showcase our skills and abilities as consultants. By Jim Poggi, Principal, Tested Insights By this time each year we have already been involved in multiple activities intended to help our customers effectively prepare for the late fall and early winter patient … [Read more...]

What You Do Matters As we close out the year, many of us are focused on finishing strong, both in our own goals and for the teams and customers we support. The end of the year always brings a mixture of reflection and planning, and this year is no exception. For those of us in medical distribution, the work we do is part of a larger mission to improve healthcare delivery and … [Read more...]

The healthcare industry can be challenging to navigate for patients, even before insurance companies get involved. Health insurance is designed to act as financial protection for the patient in a multitude of ways, but it can often be misunderstood from both sides of the equation. In a recent episode of The Cure with Scotty and Sully, hosts Scott Adams and Brian Sullivan … [Read more...]

The COVID-19 pandemic brought a new sense of urgency around infection prevention in outpatient centers. For health systems, balancing care with challenges such as payment models that have shifted, patient demographics, staff shortages, new regulatory implications, and outpatient growth have impacted where and how instrument processing is taking place.  In a recent … [Read more...]

BD expands capacity for advanced prefillable syringes and enhances injection experience for the next generation of biologics BD announced the commercial release of the BD Neopak™ XtraFlow™ Glass Prefillable Syringe and the latest capacity expansion of the BD Neopak™ Glass Prefillable Syringe platform to serve the growing market for biologic therapies. The BD Neopak™ Glass … [Read more...]

Bill Barefoot was an encouraging presence to customers, colleagues – and even competitors – in his years as a med/surg rep in Western Pennsylvania. Growing up, Kevin Barefoot remembers how much he enjoyed watching how his father Bill went about his work as a medical sales rep. “I liked how my dad balanced his work and life and was available for us for certain events; … [Read more...]

COVID-19 decreases to 10th leading cause of death The COVID-19 pandemic has been one of leading causes of death since 2020. COVID was the underlying cause of more than 76,000 deaths in 2023, and almost 1.6% of the nation’s total deaths, according to the Centers for Disease Control and Prevention (CDC). The 2023 death rate from COVID decreased from 245,000 in 2022 (5.7% of … [Read more...]

What the mouse can teach us about customer service. By Pete Mercer Take a moment to think about your favorite brands – whether it’s Apple, Chick-fil-a, Netflix, or Toyota, there’s a reason why each of these brands keep people engaged with their products. While each of those companies produces top-of-the-line products, their competitors by and large offer similar things … [Read more...]

Healthcare distributors, manufacturers, providers and federal partners gathered in Dallas for the 2024 Streamlining Healthcare Expo & Business Exchange presented by the Health Industry Distributors Association. Best-selling author Sebastian Junger delivered a keynote address about the lessons business leaders can learn about resiliency and adversity from the working … [Read more...]