September 12, 2022 – A recent survey of more than 2,000 Americans found that quality of care was the top influencing factor that impacted one’s healthcare provider choice with regards to costs.
AKASA™, a developer of AI for healthcare operations, released findings from the new survey conducted on its behalf by YouGov, which highlights factors that influence how much Americans are willing to pay when choosing their healthcare providers and how far they’re willing to travel for quality care at a reasonable price.
Respondents were asked: “When you seek out healthcare, are you willing to pay more or less for any of the following factors?” Along with quality of care, influencing factors were:
- Ability to work with care team of choice (47%)
- Ability to work with hospitals of choice (41%)
- Location proximity or convenience (41%)
- Ability to get an appointment quickly (40%)
Additionally, respondents were also asked: “Assuming quality is equivalent across all care options, how far would you travel to get the best price for medical care?” The survey found most Americans are willing to travel some for a reasonable price in healthcare but will not go to extraordinary lengths to access the best price: 82% of Americans prefer to stay within 50 miles when seeking out care at the best price.
Read more of the results here
