What a patient-centric approach to care looks like for ASCs, and why it’s important. By Pete Mercer Ambulatory surgery centers are outpatient facilities that provide same-day surgical, diagnostic, and preventive procedures at a lower cost to the patient. There are over 6,000 Medicare-certified surgery centers operating in the United States, and that number continues to … [Read more...]
Better Health for a Brighter Tomorrow
What work is being done at the national level to promote more access to primary care? By Graham Garrison Editor’s note: The following is part 3 in a series examining the future of primary care. For previous stories, see the January 2025 and February 2025 issues of Repertoire Magazine. For many patients today trying to find and maintain a primary care clinician, the … [Read more...]
Improving Diabetes Care
New alliance accelerates evidence-based care for diabetes patients in primary care settings. By Daniel Beaird Approximately 90% of patients with Type 2 diabetes receive care for the disease from a primary care physician (PCP). That number is around 50% for those with Type 1 diabetes. But despite new treatments and technology, diabetes outcomes have only marginally … [Read more...]
The Power of Saying No
Why disqualifying prospects can increase your sales. By Brian Sullivan As salespeople, we’re taught to say yes – yes to every lead, every opportunity, every prospect who so much as glances in our direction. The problem? Not every lead is worth your time. In fact, chasing every potential prospect can leave you exhausted, frustrated, and spinning your wheels with no … [Read more...]
Mental Strength
Positive actions or attitudes to employ for sales success in 2025. By Patrick T. Malone A while back I came across an article entitled “13 things mentally strong people don’t do” which is excerpted from the book of the same title by Amy Morin. In my coaching experience, telling someone not to do something usually ensures they will fail. My preferred coaching method is … [Read more...]
Leaving the Industry Better Than You Found It
CME Corp.’s Shannon Trahan has crafted a successful professional legacy from customer service to sales leadership roles. By Pete Mercer Leadership journeys rarely move in a straight line from A to B. There are many stops along the way, especially when you start out in an entry level position. Every day brings a new lesson, and some of those lessons may be harder to learn … [Read more...]
The Future is Now
How Cardinal Health is taking a comprehensive approach to advancing its medical products supply chain. Cardinal Health’s Global Medical Products and Distribution business has been driving a multi-year transformation across its supply chain with resiliency at the forefront. Core to its plan to modernize are the company’s investments in new buildings and technology, … [Read more...]
Old School Sales in a High Stakes Industry
For Atlantic Medical Solutions, prioritizing the customer experience has led to growth and more opportunities over the last two decades. By Pete Mercer Atlantic Medical Solutions is an independent distributor that covers parts of the southeast, selling instrumentation, equipment, and supplies in the physician market. Repertoire Magazine talked with Jim Macholz about the … [Read more...]
What if There Was a Switch?
Helping your customers realize the value of in-house hematology testing. By Jim Poggi, Principal, Tested Insights What if you had a switch you could use to quickly add an important lab diagnostic tool for your key customers? This switch would have the capability to be able to meet the three pillars of lab value: clinical, economic and workflow more than just about any … [Read more...]
Publisher’s Letter
March Madness and Sales Success As we approach the heart of March Madness, I’m reminded of the power of teamwork, strategy, and perseverance in the pursuit of victory. Just as college basketball teams gear up for the big tournament, the same principles can guide our success in medical distribution sales, whether you are calling on practices, hospitals, ambulatory surgery … [Read more...]