By Pete Mercer
Carlos Llamas is a Manager of DTS/special services for CME, based in Anaheim, California. He oversees DTS operations and special projects throughout the western region, including Alaska and Hawaii.
Llamas was drawn to healthcare because he believes that helping others is his life’s calling. He initially wanted to be a firefighter, but after literally not being able to stand the heat, he pursued a career as an EMT. From there, he developed a deeper appreciation for the impact that healthcare professionals have on people’s lives. “Although my career path, ultimately led me to CME, I still get to fulfill that same passion for helping others,” he said.
A passion for his work
As a father of two, the thing that impassions Llamas the most is seeing how CME’s work makes a difference in the lives of sick children. He said, “The medical equipment we deliver and install helps healthcare professionals provide the best possible care to patients, families, and caregivers. Whether it’s supporting a hospital expansion, opening a new clinic, or equipping a specialized treatment center, I take pride in knowing our work helps create spaces where people can heal and receive the care they need.”
Another motivation for Llamas is seeing a project evolve from the initial planning stages to its successful completion. He said that it was especially meaningful walking through these facilities after the equipment installation and seeing patients, families and healthcare professionals using the rooms they helped build. “It reminded me that we aren’t just delivering beds, cabinets, workstations or medical equipment – we’re helping create environments where people receive life-saving care.”
Leading with a positive attitude
For Llamas, a positive attitude is the most important attribute for success. In healthcare, it’s almost a given that you will face challenges at some point. Your response to those challenges is what makes the difference.
He enjoys working with people to solve problems, because that’s what leads to improvement. Eric Robinson, EVP, Operations for CME, gave him some advice that has resonated with him – if you don’t bring a solution to the problem, then it sounds more like complaining.
“Rather than focusing on obstacles, I try to focus on solutions,” Llamas said. “When people trust one another, communicate openly and work towards the same goal, projects run more smoothly, relationships become stronger, and those relationships often lead to future opportunities.”