October 15, 2025- CVS Health® released the 2025 Rx Report: Community Pharmacy Reimagined, which explores how community pharmacies are adapting to meet patient demand while supporting pharmacy teams and addressing industry challenges with sustainable models of care.
The 2025 Rx Report is based on a CVS Health survey of more than 2,200 consumers and more than 1,060 pharmacists and pharmacy technicians, revealing several trends including highlighting that community pharmacies are convenient and accessible, with nearly 8 in 10 U.S. adults report visiting a pharmacy in the past year, and 42% prioritizing personalized, convenient care; trust in pharmacists remains strong with more than three-quarters (77%) of adults trust their local pharmacist, and 84% view pharmacies as credible sources of health care; and in-person care remains essential, as 80% of patients prefer face-to-face pharmacy care, and nearly half (48%) would switch pharmacies if limited to digital-only options. The overwhelming majority of pharmacy professionals (97%) also say in-person interactions remain vital.
Continue Reading here for more on the report.