June 7, 2023 – Google Cloud announced a collaboration with Mayo Clinic to transform healthcare with generative AI, starting with Enterprise Search in Generative AI App Builder (Gen App Builder), to improve the efficiency of clinical workflows, make it easier for clinicians and researchers to find the information they need, and ultimately to help improve patient outcomes.
Healthcare professionals use information from various sources, including medical records, research papers, and clinical guidelines to help them with everything from definitions of conditions to diagnoses and treatment options. However, healthcare data is often stored in many different formats and locations, which can make it difficult to find the information clinicians need when they need it. Enterprise Search in Gen App Builder unifies data across dispersed documents, databases, and intranets, making it easier to search, analyze, and identify the most relevant results.
Google Cloud’s generative AI offerings build on years of research and proven applications in AI and will give healthcare organizations new capabilities to generate real-time, personalized, and unique interactions that weren’t possible before. Previously, AI scanned lots of data to identify patterns to enable greater efficiencies to improve existing work. Now with generative AI, data can be reviewed in more sophisticated ways, information can be condensed and digested, and new images can be created, among other uses.
Google Cloud’s generative AI tools, like Gen App Builder and Generative AI support in Vertex AI, can help healthcare organizations optimize workforce productivity, streamline administrative processes, and leverage technology to automate repetitive tasks, allowing caregivers to focus on higher-value patient interactions.
Mayo Clinic is an early adopter of Google Cloud’s Enterprise Search in Gen App Builder and is exploring how the combination of Google-quality search with generative AI can bring important information to doctors, clinicians, and other employees, in a fast, seamless, and conversational way.
Google Cloud’s approach to data governance and privacy policies ensures its customers retain control over their data. In healthcare settings, access and use of patient data is appropriately protected through the implementation of Google Cloud’s reliable infrastructure and secure data storage that support HIPAA compliance, along with each customer’s security, privacy controls, and processes. Google Cloud’s responsible approach to generative AI also means customers have access to tools to directly tune large language models and to review model responses for biased or unvalidated content, teaching the model to avoid inappropriate outputs.