September 3, 2025- Henry Ford Health has launched a virtual acute care nursing program at Henry Ford Jackson (Michigan) Hospital, with plans to expand it systemwide. A virtual nurse is a licensed nurse who connects with a patient through their in-room TV using secure video technology, similar to a FaceTime or Zoom call. This allows nurses to stay closely connected and provide consistent, high-quality care without replacing the bedside care team. From a 24/7 command center, virtual nurses assist with non-physical tasks such as chart reviews, patient education and discharge processes. Virtual nurses also will assist with routine checks, education, and coordination of care so bedside nurses can focus more time on hands-on support.
