September 23, 2026- We often needlessly complicate the work required to set up and maintain a physician office lab that creates great patient results and runs smoothly for the lab staff, management and the patients they serve.
On the other hand, there are strict CLIA requirements, particularly for non-waived labs, which must be met and, if they’re not, can lead to a deficiency citing by an inspector in the event of a lab inspection.
As distributor sales professionals working with our trusted lab manufacturers, it is important to remember that when we help a customer set up or expand their laboratory, our job is not to avoid deficiencies during a lab inspection. Rather, our job is to provide the products, software and guidance our customers need to comply with CLIA requirements and create a good work environment for the staff and to create excellent lab results.
The question I have always asked myself of every lab I worked with has been “Would I want my family’s lab work done here?” If the answer is “no”, you and your lab manufacturer have work to do to make it so.
There are only three things your POL needs to manage to be CLIA compliant and produce excellent patient results.
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