October 22, 2025- For Mohawk Valley Health System (MVHS) in New York, reliable wholesaler service is essential to ensuring clinicians and patients get the medications they need on time. But over time, the healthcare organization began facing repeated service issues, including missed deliveries and inconsistent communication. Recognizing the need for a more dependable partner, MVHS began exploring new pharmacy wholesaler options.
Working initially with a third-party consultant, MVHS launched a Request for Proposal (RFP) to leading wholesalers, detailing service expectations, contractual terms and performance metrics. As they reviewed proposals, conversations with Premier, MVHS’s primary group purchasing organization (GPO), opened the door to deeper support.
Given Premier’s strong data analytics capabilities, expertise in pharmacy wholesaler distribution agreements and existing relationship with MVHS, the health system saw an opportunity to enhance the evaluation process with a collaborative partner.