January 30, 2026- Early in his career, Dr. Alan Glaseroff and his wife Dr. Ann Lindsay – his longtime medical and professional partner – saw firsthand the evolution of primary care from an independent, community-based model to one increasingly burdened by administrative complexity.
“When we started in the early 1980s, our overhead was about 25% of revenue,” he said. “By the time we left for Stanford, it was up to 65%,” driven by growing documentation requirements and insurance denials that added layers of work to patient care.
During his time practicing primary care in Humboldt County, Dr. Glaseroff led a landmark community-wide effort to improve diabetes outcomes. With support from the California Health Care Foundation, his team built a shared registry of 8,300 patients – representing 95% of all residents with diabetes in the county. Over eight years, the initiative reduced deaths from diabetes by 29% in Humboldt, while across California there was no reduction in deaths over the same period.
That success caught the attention of Dr. Arnold “Arnie” Milstein of Stanford University’s Clinical Excellence Research Center, and a national leader in high-value care. Dr. Milstein recruited Dr. Glaseroff and his wife to help build on those lessons through a new model of coordinated, team-based primary care. Dr. Glaseroff’s work began in Humboldt as “Priority Care,” evolving into what would become Stanford Coordinated Care, a program designed to support patients with complex chronic conditions while reducing costs and improving quality – a continuation of Dr. Glaseroff’s lifelong mission to make healthcare both compassionate and sustainable.
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