March 14, 2025- Hospital and health system patients report improvements in overall care experience and perception of safety alongside gains in key safety outcomes, while the health care workforce is experiencing a post-pandemic rebound, according to new findings from the American Hospital Association (AHA) and Press Ganey.
The Insights Report “Improvement in Safety Culture Linked to Better Patient and Staff Outcomes” is powered by Press Ganey data and highlights how hospitals that foster a strong culture of safety also report a better experience for patients and the health care workforce. The report demonstrates continued positive trends for hospitals and health systems outlined in a September 2024 AHA report, which showed a decrease in adverse patient safety events along with increasing health care screenings — even as hospitals are caring for more higher acuity patients.