March 19, 2021 – SMI (Westborough, MA) announced the release of The Virtual Relationship Management (VRM) eBook, a new tool designed to help providers and industry partners navigate virtual relationships and business meetings.
The VRM eBook explores the challenges and provides solutions for conducting business to business commerce while building productive relationship between trading partners virtually.
As part of SMI’s mission, a team of members, all supply chain thought leaders from integrated healthcare providers, suppliers, manufacturers, and distributors, recognized that the shift to a work-from-home (WFH) model due to COVID-19 was greatly impacting their employees and colleagues. During this time of uncertainty both providers and suppliers had to adapt to new ways of conducting business to protect employees, patients, and staff from potential exposure to COVID-19.
SMI says its team created this eBook that has implications, pros, cons, challenges, best practices, and tips for navigating virtual relationships for providers and industry partners.