January 28, 2026- There’s something powerful about receiving a handwritten letter in the mail. This seemingly small act of kindness feels like a seismic shift in a digital world – in an era of digital convenience where the entire world is only a phone call, text, or FaceTime away, someone has taken the time to write a note by hand and send it to you in the mail. Not so long ago, this was a common occurrence. Now, this is reserved for special occasions, and even then, people will typically default to digital communication.
Not that there’s anything wrong with that, but it’s hard to replicate the intentionality that goes into writing a letter to someone. Rod Gray, a seasoned sales expert currently serving as the national corporate account director at Drylock Technologies, Ltd., and speaker, author, and recipient of the Repertoire/HIDA Excellence in Sales Award in 2006, has just written a book about the unique power of receiving handwritten letters in today’s environment. INK: Discover the Power of the Pen in a Digital World is Gray’s invitation to rediscover and embrace the lost art of handwritten communication. Repertoire Magazine sat down with Gray to discuss his new book, what makes handwritten communication so effective, and why it’s so difficult to build connections in a digital world.
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