March 14, 2025- Patients are feeling more empowered to choose ambulatory surgery centers, or ASCs for short, for their next outpatient surgery or procedure. According to a new U.S. News & World Report online survey, patient experience at the surgery center facility was one of the top key factors in selecting an ASC, along with quality of the procedure and doctor’s education, training and experience performing the procedure. In the U.S., there are approximately 6,223 Medicare-certified surgery centers – up from 5,000 centers in 2010.
Maintaining high patient satisfaction plays such a critical role in how individuals choose an ASC, and now, many of these facilities survey their patients using the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS).
The most recent survey compared ASCs and hospital outpatient departments based on four categories that patients valued: facilities and staff, communication about your procedure, patients’ rating of the facility and patients recommending the facility.
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