Editor’s note: Last month, Repertoire interviewed Jennifer Lenoci-Edwards, patient safety director, Institute for Healthcare Improvement, about patient safety in the primary care office. This month, we talk to Rahul Nayak, M.D., MBA, who, while serving as Kaiser Permanente Georgia’s physician program director for patient safety, attended IHI’s Patient Safety Executive … [Read more...]
Practice Points: Seizing Seasonal Opportunities
Editor’s note: Welcome to Practice Points, by physician practice management experts Capko & Morgan. It is their belief – and ours too – that the more education sales reps receive on the issues facing their customers, the better prepared they are to provide solutions. Their emphasis is on helping physicians build patient-centered strategies and valuing staff’s … [Read more...]
Rep Corner: Looking at sales from both sides now
For one sales manager, a diverse background in healthcare has led to greater appreciation of the challenges facing both distributors and manufacturers. By Laura Thill Maryellen Cullity has seen it all – or at least both sides of medical products sales. With experience in both manufacturing and distribution, as well as with national and regional dealers, the Claflin … [Read more...]
Quick Bytes
Germ-free NuShield, Inc., a provider of LCD screen protection and glare-elimination technology, offers a solution to microbial contamination buildup on electronic devices and patient monitoring equipment (e.g., iPad or PC tablets, monitoring displays, computers on wheels (COW), patient warning devices, lab equipment with LCD or LED interfaces, laptop computers, smartphones, … [Read more...]
Patient Safety in the Primary Care Office
Much attention has been paid to safety in the hospital. Now it’s time to scrutinize physician offices as well. Most healthcare professionals could easily provide examples of harm events in hospitals, including wrong-side surgeries, medication errors, falls, and pressure ulcers, writes Jennifer Lenoci-Edwards, patient safety director, Institute for Healthcare Improvement, … [Read more...]
New Market, New Approach
An evolving market calls for new ways of thinking By Laura Thill The long-term care industry is changing, and quickly. As the market evolves into a post-acute-care environment, it’s essential that sales reps understand how this impacts their customers. Perhaps most notably, patient demographics are rapidly expanding. As hospitals discharge patients sooner and sooner, … [Read more...]
Rep Corner: Set Sail
By Laura Thill For one sales manager, a high school community outreach project has evolved into a lifelong passion. Years ago, when Drew Kenney, a catalog circulation manager and designer for Hopkins Medical Products, had to select a community project to fulfill a high school requirement, it made sense to reach out to the Downtown Sailing Center in his hometown of … [Read more...]
Quick Bytes
Device of choice According to a recent report by the Pew Research Center, more young adults own smartphones than laptop or desktop computers. Compared with three years ago, when 90 percent of young adults owned computers and only two-thirds owned smartphones, today nearly 86 percent of adults under 30 own a smartphone and 78 percent own a laptop or desktop computer. Sales of … [Read more...]
A Practice Administrator Speaks
Award-winner Alan Beason talks about the challenges and opportunities today’s practices face, and how distributor sales reps can help. Since joining Cardiovascular Consultants LLP in September 1996, , MS, FACMPE, has helped build the Shreveport, La.-based medical practice from five physicians and 22 employees at one location, to a practice of 11 cardiologists, four … [Read more...]
Owens & Minor Set for 2016
Trust, transparency and leadership will be among the top driving forces for Owens & Minor in the year ahead. The Richmond, Va.-based distributor held its biennial National Sales Meeting in November in Florida. On hand were sales representatives and executives from the United States, Europe and Asia, as well as a number of healthcare manufacturers. The theme for the … [Read more...]