Download pdf here. View online version here. AI Conversations Publisher's Letter Back to Basics in Lab SalesEven as diagnostics rapidly evolve, success in the physician office lab still comes down to trust, discipline and mastering the fundamentals. Beyond Limits: Rise Above. Deliver More.From vision to action, Team Schein aligns around strategy, service and stronger … [Read more...]
Delivering Actionable Insights from AI
Ben Helfinstein shares how NDC is leveraging its unique position between manufacturers and distributors to uncover growth opportunities, improve pricing strategy and streamline operations. As artificial intelligence continues to dominate the healthcare conversation, the real story is beginning to shift from hype to execution – particularly within the supply chain. For … [Read more...]
From Data to Delivery
A look at how Cardinal Health is moving beyond pilots to embed AI into planning, distribution and customer service workflow. As healthcare supply chains become increasingly complex and technology-driven, leaders across the industry are turning to artificial intelligence to improve efficiency, resilience and customer experience. In the following Q&A, Repertoire … [Read more...]
How AI is Rewriting the Rules
10 things to know about AI and digital transformation in the U.S. healthcare supply chain. The pandemic exposed just how fragile healthcare supply chains can be. From sudden shortages of critical supplies to overwhelmed distribution networks, providers and vendors realized they needed more transparency, collaboration and smarter systems. Enter AI and digital … [Read more...]
Will AI Replace the Distributor Sales Rep?
MedPro’s Dominic Seymour on what’s changing – and what isn’t. Artificial intelligence has quickly moved from buzzword to business priority across healthcare. But for distributor sales reps – long defined by relationships, responsiveness and boots-on-the-ground support – the question is becoming more urgent: Where does AI fit, and who does it replace? According to … [Read more...]
Medtronic DAR™ Closed Suction System with Fixed Catheter
Sponsored – Medtronic For distributor reps working with ICU teams, nurses, respiratory therapists and home care suppliers, suctioning solutions are no longer just a commodity conversation – they’re tied directly to patient and clinician safety, workflow efficiency, and cost control. The Medtronic DAR™ closed suction system is positioned to address all three, without … [Read more...]
The Hidden Cost of Being Easy to Work With
By Brian Sullivan, CSP I’ve been coaching a rep named David for the better part of a year. Smart guy. Prepared. Genuinely curious about his customers. He walks into a call, builds rapport naturally, and asks the kind of questions that make buyers lean forward in their chairs. He listens. He takes notes. He follows up on what they said three weeks ago. Every customer he calls … [Read more...]
Dean Calderone: A Call to Action
By Pete Mercer When a late-night call sparked a mission to Haiti, one healthcare leader discovered that true impact goes far beyond sales — and starts with saying yes. Going above and beyond is often framed as a competitive advantage – a way to win business, earn trust or move ahead professionally. But sometimes, the most defining moments aren’t tied to quotas or … [Read more...]
Back to Basics in Lab Sales
By Jim Poggi Even as diagnostics rapidly evolve, success in the physician office lab still comes down to trust, discipline and mastering the fundamentals. When we think about selling into the physician office lab, we frequently think about the exciting advances in testing and how to position these advances with our customers and prospects. HPV is on the verge of replacing … [Read more...]
Max and Scout: The Beginning
A young sales rep and his trusty pen set out to help healthcare heroes – one order, one smile and one patient at a time. Editor’s note: Ever wondered how to explain the work you do to your kids? The team at Repertoire has created a series of short stories you can read to your children (or grandchildren) to help them better understand the work you do, and why it is so … [Read more...]