By Jim Poggi How thoughtful questions, better data and a team approach can help physician office labs improve efficiency and strengthen their bottom line. You hold a scheduled meeting with one of your best lab customers and ask them what they think of some new technology. Maybe it’s an exciting new waived chlamydia/gonorrhea system or a new waived fentanyl test. Would … [Read more...]

Mediation and Conflict Resolution Officer Martin Stillman, MD, JD, explains why conflict is an opportunity – not a threat – and shares communication techniques every healthcare sales professional can use to resolve challenges with confidence. Conflict is inevitable in healthcare. Whether it’s a disagreement between colleagues, tension with a patient or competing … [Read more...]

Henry Schein’s Gary Dennis explains how understanding clinical value, reimbursement shifts and compliance challenges allows medical distribution reps to become indispensable partners. The physician office lab is evolving as practices face tighter margins, changing reimbursement, staffing challenges and increasing pressure to deliver care efficiently. At the same time, … [Read more...]

The demand for laboratory professionals continues to outpace the supply. Kathy Nucifora of COLA explains the shortage and offers strategies for physician office labs facing staffing challenges. The laboratory workforce shortage is no longer simply a recruiting challenge. It is affecting how laboratories operate, who performs testing and, ultimately, how practices maintain … [Read more...]

As technology advances and supply chain gains influence, Fisher Healthcare’s Amy Malik says sales reps must understand the unique needs of each laboratory. The laboratory market is changing on multiple fronts at once. Artificial intelligence and automation are reshaping workflows, molecular testing is becoming more accessible, and consolidation is giving health system … [Read more...]

Sponsored – Midmark One of the first things that happens during a doctor’s visit is checking the patient’s vital signs to establish a baseline and provide the care team with the information they need for the rest of the patient encounter. In a recent Repertoire podcast episode, Tracy Timmerman, marketing director of the medical division at Midmark, said because vitals … [Read more...]

Sponsored – Health o meter® Professional Scales New ADA requirements for accessible exam equipment are prompting healthcare organizations to take a closer look at their scales and other equipment. But according to Jason Fillipp, Sr. Director of Global Sales at Pelstar LLC (maker of Health o meter® Professional Scales), the conversation doesn’t have to stop with … [Read more...]

SPONSORED: Clorox Purell ProCare Instructions for Use (IFUs) are currently a hot topic in infection prevention circles. While IFUs serve a critical function by ensuring products are used safely and effectively, healthcare decision makers are increasingly scrutinizing whether manufacturer recommendations align with real-world clinical practice and evolvingevidence-based … [Read more...]

SPONSORED: Baxter The Welch Allyn RetinaVue care delivery model aims to make retinal exams more accessible by bringing it into primary care and other points of care. For the nearly 40 million Americans living with diabetes, an annual eye exam can play a critical role in protecting vision. Yet fewer than half of patients may be following that recommendation due to … [Read more...]